Terms & Conditions

scope

The following General Terms and Conditions (GTC) apply to the contracts concluded between you and Lille Larsen, represented by Astrid Agustsson (email: astrid@lillelarsen.com), as well as to the use of our website www.lillelarsen.com, including all content, unless otherwise expressly agreed by written agreement between you and Lille Larsen. Deviating or conflicting terms and conditions will not be recognized unless expressly agreed to by us.

By using our website or placing an order, you agree to the terms and conditions stated herein. You must be at least 18 years old to use our offer. Our deliveries, services, and offers are made exclusively on the basis of these GTC. We may update these GTC from time to time. If changes are made, we will notify you on the website. Continued use of our services implies acceptance of the new terms.

refund and shipping policy

  1. The products offered on www.lillelarsen.com are exclusively digital downloads. Upon purchase, you will receive a download link directly on the website and via email. No physical products are shipped.

    Due to the nature of digital downloads, all pattern sales are final and non-refundable. If you encounter any issues—such as purchasing the wrong version or experiencing download errors—please email us within 10 days at astrid@lillelarsen.com. We are happy to help resolve the issue where possible.

copyrights and other industrial property rights

All content on this website is owned by Lille Larsen or licensed to us. We grant you a limited, non-transferable, non-sublicensable, personal, non-exclusive, revocable right to use our website in accordance with these terms.

Content published on our website is protected under Luxembourg copyright law. Any use not permitted under this law requires prior written consent. This includes copying, editing, translating, storing, processing, or reproducing content. Displaying our website in external frames is only permitted with our written permissio

LICENSING

All Lille Larsen knitting patterns are intended for personal, non-commercial use only. You may not distribute, resell, or modify these patterns for commercial purposes without prior written permission.

privacy policy

We collect information about you during the checkout process. This includes products viewed, IP address, browser type, billing/shipping addresses, and payment details. Cookies are used to keep track of your shopping cart.

What we collect and store

Privacy Policy

We collect information about you during the checkout process. This includes products viewed, IP address, browser type, billing/shipping addresses, and payment details. Cookies are used to keep track of your shopping cart.

When you purchase, we collect: name, billing address, email, phone number, and payment information. This is used to:

  • Send order confirmations

  • Respond to inquiries or complaints

  • Process payments

  • Fulfill legal obligations (e.g. taxes)

  • Improve store offerings

We retain order information for as long as necessary for tax/accounting purposes. This includes your name, email, and address. If you leave a comment or review, it is stored indefinitely. If you register, we also store your profile data.

Payments

We accept payments via PayPal. Data required to process payments (total, billing info) may be shared with PayPal. 

Please see the PayPal Privacy Policy for more details.

spam protection

We use Akismet to protect against spam. This may collect IP address, user agent, referrer, and other data submitted by users leaving comments.

cookies

We use cookies to enhance user experience. These may store your login status, display preferences, and form entries. You can manage or delete cookies in your browser settings.

embedded content

Articles may include embedded content (e.g. videos, images). These third-party sites may collect data about you and use cookies.

gdpr - your rights

If you are a resident of the EEA, you have the right to:

  • Access the data we hold about you

  • Request correction, deletion, or transfer of your data

  • Withdraw consent for data processing

To exercise these rights, email us at astrid@lillelarsen.com.

how long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

cONTACT INFORMATION

LILLELARSEN

c/o Astrid Agustsson

24, rue de Beyren

Luxembourg

Email: astrid@lillelarsen.com

last updated

13 June 2025